Headwaters, INC.
Empowering Work, Empowering Community, Empowering Lives

A not-for-profit community based services agency with 50 years of experience providing services for people with intellectual disabilities, autism spectrum disorders, serious and persistent mental illness, brain injuries, physical disabilities, and children with special needs throughout northern Wisconsin. We provide a variety of support services that can be customized to fit someone’s specific needs, and we specialize in supporting people to live the kind of life they want in the communities where they want to live. Current counties being served include Ashland, Bayfield, Florence, Forest, Iron, Langlade, Lincoln, Oneida, and Vilas.

December 2, 2020

Dear Friends of Headwaters,

What a year this has ended up being- I don’t think any of us could have imagined a year ago, that 2020 was going to look like this….

Things at Headwaters look quite different today than they did a year ago- we’re currently serving far fewer participants, and as a result we’ve reduced services and staff.  And like many other businesses, our 2020 finances have suffered a lot.

The staff who have remained, though, are as committed as ever to providing the quality level of services Headwaters is known for, and I’m grateful every day to be able to claim these individuals as trusted colleagues.  Here’s just one example that highlights the wonderful people I have the privilege of working with- we provide 24/7 (24 hours a day/7 days a week) support services for two gentlemen who live in their own apartment.  Unfortunately, both of the men ended up being diagnosed with COVID-19, and one of them was hospitalized.  Most of their staff had been exposed and needed to quarantine, and we had no idea how we were going to support the gentleman who was still in the apartment.  Thankfully, one of the staff offered to quarantine with the gentleman for the 14-day period.  It was an amazing offer that he didn’t think twice about- when we thanked him for going above and beyond in his work, he said that he didn’t see it that way at all. He also said they had a great time cooking and eating, relaxing and just hanging out.  The example of this staff person’s commitment and compassion is truly inspirational!   

Again, this year has been especially tough financially for Headwaters, but we’ve also been blessed by community generosity in ways we never expected.  Thank you to everyone who’s provided support to Headwaters in some way this year- we couldn’t have made it through without you.  Having said that, we could really use your financial support during this season of giving- please consider a donation to Headwaters at any level you’re able to provide. 

As we look forward to the new year, and to coming out the other side of this pandemic, I hope for a blessed and peaceful holiday season for you and yours.

Warmest regards,

Jenny Felty, Director


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